Mercer Marketplace 365

Contact Us

We are here to help:

  • Answer your questions
  • Provide personalized educational consultations for individual health insurance
  • Help you enroll in your selected health insurance plan(s)
  • Provide year-round support when you need it

Call us:

U.S. Only:  1-855-230-2064
For the deaf or hard of hearing, please dial 711 for Telecommunications Relay

Outside the U.S.:   1-515-243-1776, Option 3

Send us an email:  Retiree.Exchange@mercer.com

Use our secure fax line:  1-857-362-2999

Send by mail:  Mercer Marketplace, P.O. Box 14401, Des Moines, IA  50306-3401

 

PHONE OR FAX 

1-855-230-2064 (P)
(Outside US: 1-515-243-1776, Option 3)
1-857-362-2999 (F)

For the deaf or hard of hearing, please dial 711 for Telecommunications Relay
MAIL 

Send by mail to the following address:

Mercer Marketplace
PO Box 14401
Des Moines, IA 50306-3401
REIMBURSEMENT NEEDS 

For claim-related questions, Recurring Payment assistance, or Health Reimbursement Account information:

1-844-806-3808 (P), M-F 8 a.m.- 9 p.m. ET
1-844-791-8319 (F), ATTN: Claims Department

Email to: myflexbenefits@tri-ad.mercermarketplace365.com

Mercer Marketplace 365+ Retiree Claims Department 221 West Crest Street - Suite 300 Escondido, CA 92025

For more information on your reimbursement account, please refer to the 'Reimbursement Account' section at the top of this page.

Mercer Marketplace 365+ Retiree is provided by Mercer Health & Benefits Administration LLC