Contact Us

 

We are here to help:

  • Answer your questions
  • Provide personalized educational consultations for individual health insurance
  • Help you enroll in your selected health insurance plan(s)
  • Provide year-round support when you need it

Call us: 1-855-870-8180
For the deaf or hard of hearing, please dial 711 for Telecommunications Relay

Send us an email:  Retiree.Exchange@mercer.com

Use our secure fax line:  1-857-362-2999

Send by mail:  Mercer Marketplace, P.O. Box 14401, Des Moines, IA  50306-3401

 

Have a Health Care Savings Program (HCSP) with MERS?

Click here to access your myMERS account for claims reimbursements, or call the MERS Service Center at 800-767-MERS to inquire about how HCSP can be used in coordination with Mercer Marketplace 365.